Privacy Policy

Information We Collect

We may collect the following types of information when you use our website or place an order:

• Personal Information: Name, email address, phone number, billing address, and shipping address.
• Payment Information: Payment details are processed securely by our third-party payment providers (such as Stripe, PayPal, Visa, and MasterCard). We do not store full credit card numbers on our servers.
• Order Information: Products purchased, order history, and transaction details.
• Technical Information: IP address, browser type, device information, and cookies used to improve your browsing experience.
• Communications: Information you provide when contacting us via email, contact forms, or customer support.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you about your order, account, or customer support requests.
• To send order confirmations, shipping updates, and important service notifications.
• To improve our website, products, and customer experience.
• To prevent fraud and ensure the security of our platform.
• To comply with legal obligations and resolve disputes.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

We may use third-party analytics tools to understand how visitors interact with our website. These tools may collect anonymous usage data in accordance with their own privacy policies.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted partners who help us operate our website, process payments, and fulfill orders (e.g., shipping carriers, payment processors).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at support@mydrcleanspray.com.

Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@mydrcleanspray.com
• Address: 3425 Simpson Ferry, Camp Hill, PA 17011, USA